.conversation-body{grid-template-columns:minmax(0,1fr) 236px;display:grid}.conversation-chat{min-width:0}.conversation-customer{border-left:1px solid var(--rule);background-color:color-mix(in srgb, var(--paper) 50%, var(--surface));min-width:0}.customer-panel{flex-direction:column;gap:19px;min-width:0;padding:21px 18px;display:flex}.customer-panel-heading{flex-direction:column;align-items:start;gap:7px;display:flex}.customer-panel-heading h3{font-size:15px}.customer-panel h4{color:var(--ink-3);margin:0;font-size:11px;font-weight:600;line-height:1.5}.customer-facts,.customer-requirements{flex-direction:column;gap:12px;margin:0;display:flex}.customer-facts>div,.customer-requirements>div{min-width:0}.customer-facts dt,.customer-requirements dt{color:var(--ink-3);margin-bottom:3px;font-size:11px}.customer-facts dd,.customer-requirements dd{overflow-wrap:anywhere;white-space:pre-wrap;margin:0;font-size:12px}.customer-context,.customer-follow-up,.customer-account{flex-direction:column;gap:7px;display:flex}.customer-context>p,.customer-account>p{overflow-wrap:anywhere;white-space:pre-wrap;font-size:12px}.customer-context .disclosure{margin-top:4px}.customer-panel .disclosure summary{padding-block:11px;font-size:11px}.customer-panel .disclosure-body{padding-bottom:3px}.customer-follow-up>.fine,.customer-account>.fine{font-size:11px;line-height:1.6}.customer-follow-up-actions{flex-wrap:wrap;align-items:start;gap:7px;display:flex}.customer-follow-up-actions .button{min-height:32px;padding:6px 9px;font-size:11px}.customer-follow-up .notice{padding:9px;font-size:11px}.customer-panel--compact{border:1px solid var(--rule);background-color:var(--paper);border-radius:10px;grid-template-columns:repeat(2,minmax(0,1fr));gap:17px;padding:18px;display:grid}.customer-panel--compact>.customer-panel-heading,.customer-panel--compact>.disclosure{grid-column:1/-1}.customer-panel--compact .customer-panel-heading{flex-direction:row;justify-content:space-between;align-items:center}.customer-panel--compact>.customer-facts{grid-row:span 2}.widget-settings{padding:0 25px}.widget-settings>.disclosure{border-top:0}.widget-settings>.disclosure>summary{padding-block:21px;font-size:16px}.widget-settings .disclosure-body{padding-left:0}.widget-wording-preview{background-color:var(--paper);border:1px solid var(--rule);border-radius:9px;flex-direction:column;gap:12px;padding:20px;display:flex}.widget-wording-preview h3{white-space:pre-wrap;overflow-wrap:anywhere}.widget-wording-preview ul{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.widget-wording-preview li{border:1px solid var(--rule);background-color:var(--surface);overflow-wrap:anywhere;border-radius:7px;padding:9px 12px;font-size:12px}@media (width<=1260px){.conversation-body{grid-template-columns:minmax(0,1fr)}.conversation-customer{border-left:0;border-top:1px solid var(--rule)}.conversation-customer .customer-panel{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.conversation-customer .customer-panel-heading,.conversation-customer .customer-panel>.disclosure{grid-column:1/-1}.conversation-customer .customer-panel-heading{flex-direction:row;justify-content:space-between;align-items:center}}@media (width<=480px){.customer-panel--compact,.conversation-customer .customer-panel{grid-template-columns:minmax(0,1fr);gap:16px}.customer-panel--compact>.customer-facts{grid-row:auto}.customer-panel-heading .badge{max-width:65%}.widget-settings{padding-inline:19px}}:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--paper:#f1f2ee;--surface:#fff;--tint:#e8eae4;--ink:#10132b;--ink-2:#4b5066;--ink-3:#6e7387;--rule:#dadcd5;--rule-2:#c4c7be;--cobalt:#3443e0;--cobalt-2:#2633b8;--cobalt-wash:#e3e6fb;--amber:#f28a33;--amber-deep:#9b4b0e;--amber-wash:#fce9d8;--ok:#246744;--ok-wash:#e9f4ec;--stop:#a3301c;--stop-wash:#fbece8;--sans:"Funnel Sans", "Helvetica Neue", Arial, sans-serif;--mono:ui-monospace, "SFMono-Regular", Consolas, monospace;--shadow:0 20px 60px -24px #10132b33;--select-arrow:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='m1 1 5 5 5-5' fill='none' stroke='%234b5066' stroke-width='1.6' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");font-family:var(--sans);color:var(--ink);background:var(--paper);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased}:root[data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--paper:#0a0e2c;--surface:#121839;--tint:#1a2149;--ink:#edeff8;--ink-2:#b0b5cf;--ink-3:#969cbb;--rule:#29315b;--rule-2:#414b7d;--cobalt:#9aa3ff;--cobalt-2:#b6bcff;--cobalt-wash:#242d67;--amber-deep:#ffb67b;--amber-wash:#3a251c;--ok:#8ed7aa;--ok-wash:#173b35;--stop:#ffaf9f;--stop-wash:#3b222d;--shadow:0 20px 70px -20px #0009;--select-arrow:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='m1 1 5 5 5-5' fill='none' stroke='%23b0b5cf' stroke-width='1.6' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E")}*,:before,:after{box-sizing:border-box}body{min-width:280px;margin:0;font-size:14px;line-height:1.55}button,input,select,textarea{font:inherit}button,a,input,textarea,select,summary{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:default;opacity:.55}a{color:var(--cobalt);text-underline-offset:3px}button,a,input,select,textarea,summary{outline-offset:3px}:focus-visible{outline:2px solid var(--cobalt)}h1,h2,h3,p{margin:0}h1{letter-spacing:-.035em;font-size:clamp(26px,2.3vw,34px);font-weight:600;line-height:1.15}h2{letter-spacing:-.02em;font-size:19px;font-weight:600;line-height:1.35}h3{letter-spacing:-.012em;font-size:16px;font-weight:600;line-height:1.4}pre,code{font-family:var(--mono);font-size:12px}pre{border:1px solid var(--rule);background:var(--paper);white-space:pre-wrap;overflow-wrap:anywhere;border-radius:9px;margin:0;padding:16px}hr{border:0;border-top:1px solid var(--rule);width:100%;margin:20px 0}::selection{background:var(--cobalt-wash)}.icon,.brand-mark{vertical-align:middle;flex-shrink:0}.muted{color:var(--ink-2)}.fine{color:var(--ink-3);font-size:12px}.danger-text{color:var(--stop)}.visually-hidden{clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.stack{flex-direction:column;gap:18px;display:flex}.stack-tight{flex-direction:column;gap:10px;display:flex}.row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.row-between{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;display:flex}.button{border:1px solid var(--rule);background-color:var(--surface);min-height:39px;color:var(--ink);border-radius:8px;justify-content:center;align-items:center;gap:8px;padding:8px 14px;font-size:13px;font-weight:600;line-height:1.3;text-decoration:none;transition:background-color .12s,border-color .12s;display:inline-flex}.button:hover:not(:disabled){background-color:var(--tint);border-color:var(--rule-2)}.button--primary{background-color:var(--cobalt);color:#fff;border-color:var(--cobalt)}.button--primary:hover:not(:disabled){background-color:var(--cobalt-2);border-color:var(--cobalt-2)}[data-theme=dark] .button--primary{color:#10132b}.button--ghost{background-color:#0000;border-color:#0000}.button--danger{color:var(--stop);background-color:var(--stop-wash);border-color:#0000}.button--icon{flex-shrink:0;width:38px;padding:8px}.input{border:1px solid var(--rule-2);background-color:var(--surface);width:100%;min-width:0;color:var(--ink);box-shadow:none;border-radius:8px;padding:10px 12px;line-height:1.5}.input::placeholder{color:var(--ink-3);opacity:1}.input:hover{border-color:var(--ink-3)}.input:focus{border-color:var(--cobalt);outline:2px solid color-mix(in srgb, var(--cobalt) 20%, transparent);outline-offset:1px}.textarea{resize:vertical;min-height:108px}.select{appearance:none;border:1px solid var(--rule-2);background-color:var(--surface);width:100%;min-width:0;min-height:40px;color:var(--ink);background-image:var(--select-arrow);text-overflow:ellipsis;white-space:nowrap;background-position:right 12px center;background-repeat:no-repeat;background-size:12px 8px;border-radius:8px;padding:9px 36px 9px 12px;overflow:hidden}.select:disabled{opacity:.65}.field{flex-direction:column;gap:7px;min-width:0;display:flex}.field-label{font-size:13px;font-weight:600}.field-hint{color:var(--ink-3);font-size:12px}.field-error{color:var(--stop);font-size:12px}.badge{max-width:100%;color:var(--ink-2);background-color:var(--tint);white-space:normal;overflow-wrap:anywhere;border-radius:5px;align-items:center;gap:5px;padding:3px 7px;font-size:11px;font-weight:600;line-height:1.4;display:inline-flex}.badge--positive{color:var(--ok);background-color:var(--ok-wash)}.badge--attention{color:var(--amber-deep);background-color:var(--amber-wash)}.badge--agent{color:var(--cobalt);background-color:var(--cobalt-wash)}.badge--negative{color:var(--stop);background-color:var(--stop-wash)}.empty-state{text-align:center;flex-direction:column;align-items:center;gap:12px;padding:40px 24px;display:flex}.empty-state p{max-width:40ch;color:var(--ink-2)}.empty-icon{color:var(--cobalt);background-color:var(--cobalt-wash);border-radius:14px;place-items:center;width:46px;height:46px;margin-bottom:3px;display:grid}.notice{border:1px solid var(--rule);background-color:var(--paper);border-radius:8px;justify-content:space-between;align-items:center;gap:12px;padding:12px 14px;font-size:13px;display:flex}.notice--error{color:var(--stop);background-color:var(--stop-wash);border-color:color-mix(in srgb, var(--stop) 20%, transparent)}.notice--success{color:var(--ok);background-color:var(--ok-wash);border-color:color-mix(in srgb, var(--ok) 20%, transparent)}.notice--attention{color:var(--amber-deep);background-color:var(--amber-wash);border-color:color-mix(in srgb, var(--amber-deep) 20%, transparent)}.loading{color:var(--ink-2);justify-content:center;align-items:center;gap:10px;padding:36px;display:flex}.spinner{border:2px solid;border-right-color:#0000;border-radius:50%;flex-shrink:0;width:15px;height:15px;animation:.7s linear infinite spin;display:inline-block}@keyframes spin{to{transform:rotate(360deg)}}.disclosure{border-top:1px solid var(--rule)}.disclosure summary{cursor:pointer;grid-template-columns:16px minmax(0,1fr);align-items:start;gap:8px;padding:14px 0;font-weight:500;line-height:1.5;list-style:none;display:grid}.disclosure summary::-webkit-details-marker{display:none}.disclosure-arrow{width:16px;height:1.5em;color:var(--ink-3);justify-content:center;align-items:center;display:flex}.disclosure-arrow .icon{transform:rotate(-90deg)}.disclosure[open]>summary>.disclosure-arrow .icon{transform:rotate(0)}.disclosure-body{overflow-wrap:anywhere;min-width:0;padding:0 0 16px 24px}.modal-overlay{z-index:80;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#070b2294;position:fixed;inset:0}.modal{z-index:81;border:1px solid var(--rule);background-color:var(--surface);width:min(600px,100vw - 32px);max-height:calc(100dvh - 40px);box-shadow:var(--shadow);border-radius:15px;flex-direction:column;gap:20px;padding:26px;display:flex;position:fixed;top:50%;left:50%;overflow:auto;transform:translate(-50%,-50%)}.modal-head{justify-content:space-between;align-items:center;gap:16px;display:flex}.modal-head h2{margin:0;font-size:20px;line-height:1.3}.modal-head .button{padding:8px}.menu-trigger{color:var(--ink);text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:9px;min-width:0;padding:7px;font-size:13px;display:flex}.menu-trigger:hover,.menu-trigger[data-state=open]{background-color:var(--tint)}.menu-content{z-index:90;border:1px solid var(--rule);background-color:var(--surface);min-width:220px;max-width:calc(100vw - 24px);box-shadow:var(--shadow);border-radius:10px;padding:5px}.menu-item{cursor:pointer;border-radius:5px;outline:none;align-items:center;gap:10px;padding:10px 12px;font-size:13px;display:flex}.menu-item[data-highlighted]{background-color:var(--tint)}.json-tree{font-family:var(--mono);font-size:11px}.json-entry{overflow-wrap:anywhere;min-width:0;padding:5px 0}.json-entry .disclosure{border-top:0}.json-entry .disclosure summary{padding:4px 0;font-size:11px;line-height:1.7}.json-entry .disclosure-arrow{height:1.7em}.json-entry .disclosure-body{padding-bottom:0}.json-key{color:var(--ink-2);margin-right:9px;display:inline}.json-scalar{white-space:pre-wrap;overflow-wrap:anywhere}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition:none!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}@media (width<=420px){.modal{width:calc(100vw - 20px);padding:19px}.button{padding-inline:11px}.notice{flex-direction:column;align-items:start}}.app-shell{grid-template-columns:232px minmax(0,1fr);min-height:100dvh;display:grid}.skip-link{z-index:100;background-color:var(--surface);border:1px solid var(--cobalt);border-radius:8px;padding:12px;position:fixed;top:-60px;left:12px}.skip-link:focus{top:12px}.sidebar{background-color:var(--surface);border-right:1px solid var(--rule);z-index:40;flex-direction:column;gap:30px;height:100dvh;padding:30px 18px 16px;display:flex;position:sticky;top:0}.brand{color:var(--ink);align-items:center;gap:10px;padding:0 12px;text-decoration:none;display:flex}.brand span{letter-spacing:-.045em;font-size:23px;font-weight:600}.brand-switcher{flex-direction:column;gap:7px;display:flex}.brand-switcher>.fine{letter-spacing:.09em;padding-left:12px;font-size:10px;font-weight:600}.brand-switcher .select{background-color:var(--paper);border-color:#0000;font-size:13px;font-weight:600}.sidebar nav{flex-direction:column;gap:6px;display:flex}.nav-item{min-height:43px;color:var(--ink-2);border-radius:8px;align-items:center;gap:12px;padding:10px 12px;font-size:13px;font-weight:500;text-decoration:none;display:flex}.nav-item:hover{background-color:var(--paper)}.nav-item.active{color:var(--cobalt);background-color:var(--cobalt-wash);font-weight:600}.nav-count{background-color:var(--amber-wash);min-width:20px;height:20px;color:var(--amber-deep);border-radius:5px;place-items:center;margin-left:auto;font-size:10px;display:grid}.agent-status{border:1px solid var(--rule);background-color:var(--paper);border-radius:9px;align-items:start;gap:9px;margin-top:auto;padding:13px 10px;display:flex}.agent-status strong{font-size:11px;font-weight:600;display:block}.agent-status span{color:var(--ink-3);margin-top:3px;font-size:10px;line-height:1.5;display:block}.sidebar-bottom{border-top:1px solid var(--rule);margin-top:-13px;padding-top:16px}.sidebar-bottom .menu-trigger{width:100%}.sidebar-bottom .menu-trigger>.icon{margin-left:auto}.avatar{background-color:var(--tint);width:31px;height:31px;color:var(--ink-2);border-radius:9px;flex-shrink:0;place-items:center;font-size:12px;font-weight:600;display:grid}.account-label{flex-direction:column;min-width:0;font-size:11px;line-height:1.45;display:flex}.account-label strong{white-space:nowrap;text-overflow:ellipsis;font-weight:600;overflow:hidden}.account-label span{color:var(--ink-3);font-size:10px}.main-area{flex-direction:column;min-width:0;display:flex}.topbar{border-bottom:1px solid var(--rule);background-color:color-mix(in srgb, var(--paper) 95%, var(--surface));flex-shrink:0;justify-content:space-between;align-items:center;gap:16px;height:73px;padding:0 36px;display:flex}.breadcrumb{color:var(--ink-3);white-space:nowrap;text-overflow:ellipsis;align-items:center;gap:11px;min-width:0;font-size:12px;display:flex;overflow:hidden}.breadcrumb strong{color:var(--ink-2);font-weight:500}.breadcrumb>span{opacity:.55}.topbar-right{flex-shrink:0;align-items:center;gap:16px;display:flex}.topbar .button{min-height:34px;padding:7px 10px;font-size:11px}.mobile-menu,.sidebar-close{display:none}.main-content{flex:1;width:100%;min-width:0}.home-allowance-notice{max-width:1360px;margin:24px auto -14px;padding-inline:36px}.page{gap:26px;max-width:1360px;margin:0 auto;padding:38px 36px 48px}.page-head{justify-content:space-between;align-items:flex-start;gap:18px;margin-bottom:2px;display:flex}.page-head h1{margin-top:0}.page-head p{max-width:72ch;margin-top:11px;font-size:13px}.page-head>.badge{flex-shrink:0;margin-top:4px}.page-head>.button{flex-shrink:0;margin-top:0}.panel{background-color:var(--surface);border:1px solid var(--rule);border-radius:12px;min-width:0;overflow:hidden}.section-head{justify-content:space-between;align-items:flex-start;gap:14px;padding:22px 24px 20px;display:flex}.section-head h2{font-size:16px}.section-head p{max-width:60ch;margin-top:5px;font-size:12px}.section-head>.button,.section-head>.text-link{flex-shrink:0}.text-link{color:var(--cobalt);align-items:center;gap:7px;font-size:12px;font-weight:500;text-decoration:none;display:inline-flex}.text-link:hover{text-decoration:underline}.app-footer{color:var(--ink-3);justify-content:center;align-items:center;gap:7px;padding:16px 24px;font-size:10px;display:flex}.welcome-panel{background-color:var(--cobalt-wash);border:1px solid color-mix(in srgb, var(--cobalt) 14%, var(--rule));border-radius:12px;align-items:center;gap:32px;padding:26px 34px;display:flex;overflow:hidden}.welcome-panel h2{font-size:22px}.welcome-panel p{color:var(--ink-2);max-width:60ch;margin-top:8px;font-size:13px}.welcome-panel .button{margin-top:17px}.welcome-orbit{width:115px;height:115px;color:var(--cobalt);flex-shrink:0;place-items:center;display:grid;position:relative}.welcome-orbit span{border:1px dashed color-mix(in srgb, var(--cobalt) 32%, transparent);border-radius:50%;position:absolute;inset:0}.welcome-orbit span:nth-child(2){inset:16px}.welcome-orbit span:nth-child(3){inset:32px}.stats-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;display:grid}.stat-card{border:1px solid var(--rule);background-color:var(--surface);color:var(--ink);border-radius:12px;flex-direction:column;align-items:start;padding:22px 24px 18px;text-decoration:none;transition:border-color .15s;display:flex}.stat-card:hover{border-color:var(--cobalt)}.stat-card>span:first-child{color:var(--ink-2);font-size:12px}.stat-card strong{letter-spacing:-.055em;font-variant-numeric:tabular-nums;margin:10px 0 14px;font-size:46px;font-weight:500;line-height:1.2}.stat-note{width:100%;color:var(--ink-3);justify-content:space-between;align-items:center;gap:12px;font-size:10px;display:flex}.home-columns{grid-template-columns:1fr 1fr;gap:20px;display:grid}.home-columns .section-head{border-bottom:1px solid var(--rule)}.home-columns .empty-state{min-height:254px}.teaching-preview{flex-direction:column;align-items:start;gap:12px;padding:24px;display:flex}.teaching-preview h3{max-width:36ch;font-size:20px}.teaching-preview p{font-size:13px}.teaching-preview .button{margin-top:5px}.recent-conversation{border-bottom:1px solid var(--rule);color:var(--ink);align-items:center;gap:13px;padding:19px 24px;text-decoration:none;display:flex}.recent-conversation:last-child{border-bottom:0}.recent-conversation:hover{background-color:var(--paper)}.recent-conversation>div{flex:1;min-width:0}.recent-conversation strong{white-space:nowrap;text-overflow:ellipsis;font-size:12px;font-weight:500;display:block;overflow:hidden}.recent-conversation div>span{color:var(--ink-3);margin-top:4px;font-size:10px;display:block}.conversation-symbol{background-color:var(--paper);width:33px;height:33px;color:var(--ink-3);border:1px solid var(--rule);border-radius:9px;flex-shrink:0;place-items:center;display:grid}.recent-conversation>.icon{color:var(--ink-3)}.insight-section>.section-head{padding:8px 0 18px}.insight-grid{border:1px solid var(--rule);background-color:var(--surface);border-radius:12px;grid-template-columns:repeat(3,minmax(0,1fr));display:grid;overflow:hidden}.insight-card{border-right:1px solid var(--rule);flex-direction:column;align-items:start;gap:13px;padding:24px;display:flex}.insight-card:last-child{border-right:0}.insight-number{width:100%;color:var(--ink-3);font-variant-numeric:tabular-nums;justify-content:space-between;align-items:center;font-size:10px;display:flex}.insight-number .icon{color:var(--cobalt)}.insight-card h3{margin-top:5px;font-size:15px}.insight-card p{color:var(--ink-2);font-size:12px;line-height:1.7}.insight-bottom{width:100%;color:var(--ink-3);justify-content:space-between;gap:10px;margin-top:auto;padding-top:14px;font-size:10px;display:flex}.attention-panel{align-items:center;gap:16px;padding:20px 24px;display:flex}.attention-panel>.icon{color:var(--amber-deep)}.attention-panel>div{flex:1}.attention-panel h3,.attention-panel p{font-size:13px}.page-tabs{border-bottom:1px solid var(--rule);align-items:stretch;gap:26px;margin-top:5px;display:flex;overflow-x:auto}.page-tabs a{color:var(--ink-2);white-space:nowrap;border-bottom:2px solid #0000;padding:0 0 13px;font-size:12px;font-weight:500;text-decoration:none}.page-tabs a.selected{color:var(--cobalt);border-bottom-color:var(--cobalt)}.agent-layout{grid-template-columns:minmax(0,1fr) 286px;align-items:start;gap:24px;display:grid}.agent-layout>.stack{gap:20px}.editor-section{padding:0 24px 24px}.editor-section .section-head{padding-inline:0}.editor-section .large-textarea{border-color:var(--rule);background-color:color-mix(in srgb, var(--paper) 40%, var(--surface));font-size:13px;line-height:1.8}.editor-section>.fine{margin-top:10px}.intro-panel{flex-direction:column;gap:11px;padding:24px;display:flex}.intro-panel p{font-size:12px}.inline-form{gap:10px;margin-top:7px;display:flex}.inline-form .button{flex-shrink:0}.aside-card{flex-direction:column;gap:14px;padding:22px;display:flex}.aside-card>.muted{font-size:12px;line-height:1.7}.aside-card .textarea{font-size:12px}.quiet-note{color:var(--ink-3);align-items:start;gap:10px;padding:0 5px;font-size:11px;line-height:1.7;display:flex}.quiet-note>.icon{color:var(--ink-3);flex-shrink:0;margin-top:2px}.rule-list{flex-direction:column;gap:15px;display:flex}.rule-editor{border:1px solid var(--rule);background-color:var(--paper);border-radius:9px;flex-direction:column;gap:10px;padding:14px;display:flex}.rule-editor .row-between .button{min-height:24px;padding:2px}.rule-editor .row-between .fine{letter-spacing:.1em;font-size:9px}.form-columns{grid-template-columns:1fr 1fr;gap:12px;display:grid}.form-columns .field-label{font-size:11px}.form-columns .input,.form-columns .select{font-size:12px}.publication-bar{border:1px solid var(--rule);background-color:var(--surface);z-index:3;border-radius:10px;justify-content:space-between;align-items:center;gap:14px;padding:15px 18px;display:flex;position:sticky;bottom:16px;box-shadow:0 5px 18px #10132b07}.publication-bar strong{font-size:12px;display:block}.publication-bar .fine{margin-top:3px;font-size:10px;display:block}.interpretation{border:1px solid color-mix(in srgb, var(--cobalt) 25%, var(--rule));background-color:var(--cobalt-wash);border-radius:9px;flex-direction:column;gap:10px;padding:15px;display:flex}.interpretation p{font-size:13px}.interpretation .badge{background-color:var(--surface);align-self:start}.empty-inline{padding-block:8px;font-size:13px}.source-card{border-top:1px solid var(--rule);flex-direction:column;gap:14px;padding:24px;display:flex}.source-card-top{align-items:center;gap:12px;display:flex}.source-card-top>div{flex:1;min-width:0}.source-card-top h3{overflow-wrap:anywhere;font-size:14px}.source-icon{background-color:var(--tint);width:41px;height:41px;color:var(--ink-2);border-radius:10px;flex-shrink:0;place-items:center;display:grid}.source-icon--shopify{background-color:var(--ok-wash);color:var(--ok)}.source-icon--drive{background-color:var(--cobalt-wash);color:var(--cobalt)}.source-url{color:var(--ink-3);overflow-wrap:anywhere;font-size:12px}.source-metadata{color:var(--ink-3);flex-wrap:wrap;gap:14px;font-size:11px;display:flex}.drive-browser{border:1px solid var(--rule);border-radius:10px;flex-direction:column;gap:16px;min-width:0;padding:18px;display:flex}.drive-browser-heading{flex-direction:column;gap:5px;display:flex}.drive-browser h3{font-size:14px}.drive-browser-views{flex-wrap:wrap;gap:8px;display:flex}.drive-browser-views [aria-pressed=true]{border-color:var(--cobalt);color:var(--cobalt);background-color:var(--cobalt-wash)}.drive-browser-search{align-items:start;gap:8px;display:flex}.drive-browser-search .input{flex:1}.drive-browser-search .button{flex-shrink:0;min-height:43px}.drive-browser-layout{grid-template-columns:minmax(0,1.5fr) minmax(190px,1fr);align-items:start;gap:18px;display:grid}.drive-browser-directory,.drive-chosen{min-width:0}.drive-breadcrumbs{align-items:start;gap:4px;padding:0 0 10px;font-size:12px;line-height:1.6;display:flex}.drive-breadcrumbs ol{flex-wrap:wrap;align-items:start;gap:5px;min-width:0;margin:0;padding:0;list-style:none;display:flex}.drive-breadcrumbs li{align-items:start;gap:5px;min-width:0;max-width:100%;display:flex}.drive-breadcrumbs li>span:not(.drive-breadcrumb-separator),.drive-breadcrumbs button{overflow-wrap:anywhere;min-width:0}.drive-breadcrumbs li button{color:var(--cobalt);text-align:left;font:inherit;line-height:inherit;background-color:#0000;border:0;border-radius:3px;padding:0}.drive-breadcrumbs li [aria-current]{color:var(--ink);font-weight:600}.drive-breadcrumb-separator{color:var(--ink-3);flex-shrink:0}.drive-breadcrumbs .drive-back{flex-shrink:0;width:26px;min-height:24px;margin-top:-2px;padding:3px}.drive-back .icon{transform:rotate(180deg)}.drive-folder-results{border:1px solid var(--rule);border-radius:8px;min-height:100px;overflow:hidden}.drive-folder-results>.notice{flex-wrap:wrap;margin:10px}.drive-folder-list,.drive-chosen-list{margin:0;padding:0;list-style:none}.drive-folder-list{max-height:360px;overflow:auto}.drive-folder-list>li{border-bottom:1px solid var(--rule);grid-template-columns:minmax(0,1fr) 36px;align-items:start;gap:8px;padding:6px 8px 6px 12px;display:grid}.drive-folder-list>li:last-child{border-bottom:0}.drive-folder-list>li:has(input:checked){background-color:var(--cobalt-wash)}.drive-folder-choice{cursor:pointer;grid-template-columns:16px minmax(0,1fr);align-items:start;gap:9px;min-width:0;padding-block:8px;font-size:13px;line-height:20px;display:grid}.drive-folder-choice input{accent-color:var(--cobalt);width:16px;height:16px;margin:2px 0 0}.drive-folder-name{overflow-wrap:anywhere;min-width:0}.drive-folder-open{align-self:start;width:36px;min-height:36px;padding:0}.drive-folder-arrow{flex-shrink:0;place-items:center;width:16px;height:20px;display:grid}.drive-folder-arrow .icon{transform:rotate(-90deg)}.drive-folder-empty{color:var(--ink-3);padding:16px;font-size:12px}.drive-folder-partial{border-top:1px solid var(--rule);padding:12px}.drive-folder-more{border-top:1px solid var(--rule);padding:10px}.drive-chosen{border:1px solid var(--rule);background-color:var(--paper);border-radius:8px;flex-direction:column;gap:8px;padding:12px;display:flex}.drive-chosen>.drive-folder-empty{padding:8px 0}.drive-chosen-list{max-height:360px;overflow:auto}.drive-chosen-list>li{border-top:1px solid var(--rule);grid-template-columns:minmax(0,1fr) 30px;align-items:start;gap:6px;padding-block:8px;font-size:12px;line-height:20px;display:grid}.drive-chosen-list>li>.drive-folder-name{padding-block:5px}.drive-chosen-remove{width:30px;min-height:30px;padding:5px}.drive-manual-selection>.disclosure-body{padding-right:0}@media (width<=760px){.drive-browser{padding:12px}.drive-browser-layout{grid-template-columns:minmax(0,1fr);gap:14px}.drive-browser-search{flex-wrap:wrap}.drive-browser-search .input{flex-basis:130px}.drive-folder-list{max-height:300px}}.checkbox-row{cursor:pointer;align-items:start;gap:8px;font-size:12px;display:flex}.checkbox-row input{accent-color:var(--cobalt);flex-shrink:0;width:14px;height:14px;margin:3px 0 0}.installation-layout{grid-template-columns:minmax(0,1.5fr) minmax(260px,1fr);align-items:start;gap:24px;display:grid}.installation-layout>.panel,.installation-layout>div.stack>.panel{padding:24px}.installation-layout>.panel .section-head,.installation-layout>div.stack>.panel>.section-head{padding:0}.installation-layout .panel>.disclosure:last-child{margin-inline:0}.snippet{background-color:var(--paper);font-size:11px}.installation-layout>*,.installation-layout .stack,.installation-layout section{min-width:0}.installation-layout .section-head h2{overflow-wrap:anywhere}.installation-copy{min-width:0}.installation-copy .row-between{gap:8px}.installation-copy .row-between>strong{font-size:13px}.installation-copy .button{min-height:34px;padding:6px 10px;font-size:12px}.installation-address{border:1px solid var(--rule);background-color:var(--paper);overflow-wrap:anywhere;word-break:break-word;-webkit-user-select:all;user-select:all;border-radius:8px;max-width:100%;padding:11px 12px;line-height:1.7;display:block}.installation-origin{flex-direction:column;gap:10px;display:flex}.installation-origin .button{align-self:flex-start}.installation-results{gap:14px;display:grid}.installation-result{border:1px solid var(--rule);border-radius:8px;gap:8px;padding:14px;display:grid}.installation-result h3{font-size:14px}.installation-result .muted{font-size:13px}.installation-check-time,.installation-locations{overflow-wrap:anywhere}.installation-locations{padding-left:18px}.installation-layout .disclosure-body .disclosure{min-width:0}.history-list{padding-inline:24px}.history-item{border-bottom:1px solid var(--rule);grid-template-columns:minmax(0,1fr);padding:15px 0;display:grid}.history-item:last-child{border-bottom:0}.history-item h3{font-size:13px}.history-item .disclosure{border-top:0}.panel>.disclosure:last-child{margin-inline:24px}.inbox-toolbar{justify-content:space-between;align-items:center;gap:20px;display:flex}.segmented{border:1px solid var(--rule);background-color:var(--tint);border-radius:9px;gap:3px;max-width:100%;padding:4px;display:flex}.segmented button{color:var(--ink-2);background:0 0;border:1px solid #0000;border-radius:6px;align-items:center;gap:8px;padding:9px 12px;font-size:12px;line-height:1.3;display:flex}.segmented button[aria-selected=true]{background-color:var(--surface);color:var(--ink);border-color:var(--rule);box-shadow:0 1px 2px #10132b09}.segmented button>span{min-width:16px;font-size:10px}.inbox-layout{grid-template-columns:minmax(230px,.75fr) minmax(0,1.6fr);align-items:start;gap:20px;display:grid}.inbox-list{flex-direction:column;display:flex}.inbox-list-item{border:0;border-bottom:1px solid var(--rule);background-color:var(--surface);text-align:left;color:var(--ink);flex-direction:column;gap:10px;padding:20px;display:flex}.inbox-list-item:last-child{border-bottom:0}.inbox-list-item:hover,.inbox-list-item.selected{background-color:color-mix(in srgb, var(--cobalt-wash) 35%, var(--surface))}.inbox-list-item.selected{box-shadow:inset 3px 0 0 var(--cobalt)}.inbox-list-item .row-between{gap:5px}.inbox-list-item .row-between>span:not(.badge),.inbox-list-item time{color:var(--ink-3);font-size:9px}.inbox-list-item>strong{font-size:13px;font-weight:600;line-height:1.5}.inbox-list-item p{color:var(--ink-2);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:11px;display:-webkit-box;overflow:hidden}.detail-inner{gap:22px;padding:28px}.detail-inner h2{font-size:23px;line-height:1.3}.request-question{background-color:var(--paper);border:1px solid var(--rule);color:var(--ink-2);white-space:pre-wrap;border-radius:9px;padding:20px;font-size:14px}.human-reply{border-left:3px solid var(--amber);background-color:var(--amber-wash);border-radius:0 9px 9px 0;flex-direction:column;gap:10px;padding:20px;display:flex}.human-reply p,.exact-text{white-space:pre-wrap}.detail-facts{flex-direction:column;gap:13px;margin:0;font-size:12px;display:flex}.detail-facts>div{grid-template-columns:110px minmax(0,1fr);gap:16px;display:grid}.detail-facts dt{color:var(--ink-3)}.detail-facts dd{overflow-wrap:anywhere;min-width:0;margin:0}.detail-facts dd>.fine{margin-top:3px;font-size:10px;display:block}.teaching-question{font-size:15px;line-height:1.7}.reply-choices{grid-template-columns:1fr 1fr;gap:12px;display:grid}.reply-choice{border:1px solid var(--rule);background-color:var(--paper);text-align:left;color:var(--ink);border-radius:9px;padding:17px}.reply-choice.selected{border-color:var(--cobalt);background-color:var(--cobalt-wash);box-shadow:inset 0 0 0 1px var(--cobalt)}.reply-choice>span{color:var(--ink-3);justify-content:space-between;align-items:center;gap:7px;margin-bottom:9px;font-size:10px;display:flex}.reply-choice.selected>span{color:var(--cobalt)}.reply-choice p{white-space:pre-wrap;font-size:12px;line-height:1.7}.scope-note{color:var(--ink-3);align-items:start;gap:9px;font-size:11px;line-height:1.6;display:flex}.teaching-actions{flex-wrap:wrap;align-items:center;gap:7px;display:flex}.conversation-layout{grid-template-columns:284px minmax(0,1fr);align-items:start;gap:20px;display:grid}.conversation-list{max-height:calc(100dvh - 215px);position:sticky;top:20px;overflow:auto}.conversation-filters{border-bottom:1px solid var(--rule);flex-direction:column;gap:10px;padding:17px;display:flex}.conversation-filters .select{font-size:11px}.conversation-filters .fine{font-size:10px}.search-field{align-items:center;display:flex;position:relative}.search-field>.icon{color:var(--ink-3);position:absolute;left:11px}.search-field .input{border-color:var(--rule);padding-left:34px;font-size:11px}.conversation-list-item{text-align:left;width:100%;color:var(--ink);border:0;border-bottom:1px solid var(--rule);background-color:var(--surface);flex-direction:column;align-items:start;gap:9px;padding:17px;display:flex}.conversation-list-item.selected{background-color:color-mix(in srgb, var(--cobalt-wash) 40%, var(--surface));box-shadow:inset 3px 0 0 var(--cobalt)}.conversation-list-item:hover{background-color:var(--paper)}.conversation-list-item .row-between{gap:8px;width:100%;font-size:9px}.conversation-list-item time{color:var(--ink-3)}.conversation-list-item strong{font-size:12px;font-weight:500}.conversation-list-item .badge{font-size:9px}.conversation-main{min-height:600px}.conversation-panel{flex-direction:column;min-width:0;display:flex;position:relative}.conversation-heading{border-bottom:1px solid var(--rule);justify-content:space-between;align-items:start;gap:12px;padding:21px 24px;display:flex}.conversation-heading h2{margin-bottom:7px;font-size:16px}.conversation-heading .fine{font-size:10px}.message-scroll{scrollbar-gutter:stable;overscroll-behavior:contain;flex-direction:column;gap:24px;min-height:280px;max-height:500px;padding:26px;display:flex;overflow-y:auto}.message{flex-direction:column;align-self:flex-start;gap:8px;width:fit-content;max-width:90%;display:flex}.message--customer{align-self:flex-end}.message-author{color:var(--ink-3);align-items:center;gap:6px;font-size:10px;display:flex}.message-author strong{font-weight:500}.message-author time{font-size:9px}.message--agent .message-author .icon{color:var(--cobalt)}.message--staff .message-author .icon{color:var(--amber-deep)}.message-body{white-space:pre-wrap;overflow-wrap:anywhere;border:1px solid var(--rule);background-color:var(--paper);border-radius:1px 12px 12px;padding:15px 17px;font-size:13px;line-height:1.8}.message--customer .message-body{background-color:var(--cobalt-wash);border-color:#0000;border-radius:12px 1px 12px 12px}.message--staff .message-body{background-color:var(--amber-wash);border-color:#0000}.message-provenance{color:var(--ink-3);gap:10px;font-size:9px;display:flex}.chat-welcome{text-align:center;color:var(--ink-2);flex-direction:column;align-items:center;gap:10px;padding:35px 20px;display:flex}.chat-welcome h3{font-size:15px}.chat-welcome p{max-width:35ch;font-size:12px}.chat-progress{color:var(--ink-3);align-items:center;gap:8px;font-size:11px;display:flex}.new-message-button{background-color:var(--surface);box-shadow:var(--shadow);z-index:2;align-self:center;margin-top:-25px;margin-bottom:10px;position:sticky;bottom:10px}.composer{border-top:1px solid var(--rule);background-color:var(--surface);padding:17px 24px}.composer .textarea{border-color:var(--rule);min-height:78px;font-size:12px}.composer-actions{justify-content:space-between;align-items:center;gap:7px;display:flex}.composer-actions>.button:first-child{color:var(--ink-3);min-height:30px;padding-left:0;font-size:10px}.composer-actions>.fine{margin-left:auto;font-size:9px}.composer-actions>.button:last-child{min-height:32px;font-size:11px}.task-context-inputs{flex-direction:column;gap:13px;padding:15px 0 5px;display:flex}.task-context-inputs .field-label{font-size:11px}.conversation-support{padding:8px 24px 10px}.conversation-support .disclosure summary{font-size:11px}.event-list{flex-direction:column;gap:12px;display:flex}.event-row{border:1px solid var(--rule);border-radius:7px;padding:12px}.event-row>div{justify-content:space-between;gap:12px;font-size:10px;display:flex}.event-row time{color:var(--ink-3);font-size:9px}.event-row .disclosure{border:0}.usage-number{letter-spacing:-.04em;font-size:34px;line-height:1.3}.usage-number span{color:var(--ink-3);letter-spacing:0;margin-top:4px;font-size:14px;line-height:1.5;display:block}.usage-track{background-color:var(--tint);border-radius:5px;height:7px;overflow:hidden}.usage-track span{background-color:var(--cobalt);height:100%;display:block}.facts-grid{grid-template-columns:1fr 1fr;gap:15px;display:grid}.facts-grid>div{border:1px solid var(--rule);border-radius:8px;flex-direction:column;gap:4px;padding:16px;display:flex}.facts-grid span{color:var(--ink-3);font-size:12px}.facts-grid strong{font-size:24px;font-weight:500}.member-list{flex-direction:column;gap:17px;display:flex}.member-row{align-items:center;gap:10px;min-width:0;display:flex}.member-row>div{overflow-wrap:anywhere;flex:1;min-width:0;font-size:12px}.member-row .fine{font-size:11px;display:block}.entry-page{flex-direction:column;justify-content:center;align-items:center;gap:26px;min-height:100dvh;padding:42px 22px;display:flex}.entry-brand{letter-spacing:-.05em;align-items:center;gap:10px;font-size:29px;font-weight:600;display:flex}.entry-card{background-color:var(--surface);border:1px solid var(--rule);border-radius:16px;flex-direction:column;gap:22px;width:min(440px,100%);padding:34px;display:flex;box-shadow:0 14px 60px #10132b06}.entry-card h1{font-size:31px}.entry-card>.muted{font-size:14px}.entry-card>.fine{text-align:center}.entry-foot{color:var(--ink-3);font-size:11px}.onboarding{flex-direction:column;gap:18px;max-width:580px;margin:55px auto;padding:0 26px;display:flex}.onboarding h1{font-size:37px}.onboarding-form{margin-top:10px;padding:27px}.onboarding-steps{color:var(--ink-3);justify-content:space-between;gap:14px;margin-top:9px;font-size:10px;display:flex}.onboarding-steps b{color:var(--cobalt);margin-bottom:3px;display:block}@media (width>=1600px){.page{padding-top:48px}}@media (width<=1200px){.app-shell{grid-template-columns:206px minmax(0,1fr)}.sidebar{padding-inline:14px}.page{padding:30px 26px 40px}.topbar{padding-inline:26px}.agent-layout{grid-template-columns:minmax(0,1fr) 255px;gap:18px}.stats-grid{gap:13px}.stat-card{padding:20px}.conversation-layout{grid-template-columns:245px minmax(0,1fr);gap:16px}.home-columns .section-head{flex-wrap:wrap}.inbox-layout{grid-template-columns:minmax(210px,.7fr) minmax(0,1.3fr);gap:16px}.inbox-list-item{padding:17px}}@media (width<=1000px){.agent-layout{grid-template-columns:minmax(0,1fr)}.agent-aside{grid-template-columns:1fr 1fr;align-items:start;display:grid}.agent-aside>.panel{grid-row:span 2}.installation-layout{grid-template-columns:minmax(0,1fr)}.installation-layout>aside{grid-template-columns:1fr 1fr;align-items:start;display:grid}.conversation-layout{grid-template-columns:210px minmax(0,1fr)}.inbox-toolbar{flex-direction:column;align-items:start;gap:12px}.reply-choices{grid-template-columns:1fr}.conversation-heading,.composer,.conversation-support{padding-inline:18px}.message-scroll{padding:20px 18px}.detail-inner{padding:22px}.insight-card{padding:20px}}@media (width<=800px){.app-shell{grid-template-columns:1fr}.sidebar{visibility:hidden;width:232px;transition:transform .15s;position:fixed;transform:translate(-100%)}.sidebar--open{visibility:visible;transform:translate(0)}.sidebar-close{width:26px;height:26px;min-height:26px;padding:4px;display:inline-flex;position:absolute;top:6px;right:6px}.nav-scrim{z-index:30;background:#05081f70;border:0;position:fixed;inset:0}.topbar{gap:10px;height:64px;padding-inline:20px}.mobile-menu{display:inline-flex}.breadcrumb{margin-right:auto}.page{padding:28px 22px 40px}.home-allowance-notice{padding-inline:22px}.revision-label{display:none}}@media (width<=600px){.page{gap:21px;padding:24px 15px 32px}.home-allowance-notice{margin-bottom:-6px;padding-inline:15px}.page-head{flex-wrap:wrap;gap:12px}.page-head h1{font-size:28px}.page-head>.badge,.page-head>.button{margin-top:0}.page-head p{font-size:12px;line-height:1.65}.topbar{gap:7px;padding-inline:12px}.topbar-right .button{gap:0;width:33px;height:33px;padding:7px;font-size:0}.topbar-right .button .icon{width:17px;height:17px}.breadcrumb{gap:7px;font-size:10px}.welcome-panel{gap:0;padding:24px}.welcome-orbit{display:none}.welcome-panel h2{font-size:20px}.stats-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.stat-card{border-radius:9px;padding:14px 11px}.stat-card>span:first-child{min-height:28px;font-size:10px}.stat-card strong{margin:6px 0;font-size:31px}.stat-note{font-size:9px}.stat-note .icon{display:none}.home-columns{grid-template-columns:1fr;gap:16px}.home-columns .empty-state{min-height:auto;padding-block:30px}.insight-grid{grid-template-columns:1fr}.insight-card{border-right:0;border-bottom:1px solid var(--rule);padding:21px}.insight-card:last-child{border-bottom:0}.insight-card p{max-width:55ch}.insight-card{gap:10px}.insight-bottom{padding-top:4px}.section-head{padding:20px}.section-head h2{font-size:15px}.attention-panel{flex-wrap:wrap;padding:17px}.page-tabs{gap:22px;margin-right:-15px;padding-right:15px}.page-tabs a{font-size:11px}.agent-aside{display:flex}.editor-section{padding:0 18px 18px}.editor-section .section-head{flex-wrap:wrap}.form-columns{grid-template-columns:1fr}.intro-panel,.aside-card{padding:20px}.inline-form{flex-direction:column}.publication-bar{gap:10px;padding:12px;bottom:8px}.publication-bar .button{padding-inline:9px;font-size:11px}.publication-bar strong{font-size:10px}.source-card{padding:20px}.source-card-top{flex-wrap:wrap}.source-card-top>.badge{margin-top:-5px;margin-left:53px}.source-metadata{gap:8px 14px;font-size:10px}.installation-layout>aside{grid-template-columns:1fr}.installation-layout>.panel,.installation-layout>div.stack>.panel{padding:20px}.segmented{width:100%}.segmented button{flex:1;gap:6px;padding:9px 6px;font-size:10px}.segmented button .icon{width:14px;height:14px}.inbox-toolbar{gap:12px}.inbox-layout{grid-template-columns:1fr}.inbox-list{max-height:250px;overflow:auto}.inbox-list-item{gap:7px;padding:16px 18px}.detail-inner{padding:22px 19px}.detail-inner h2{font-size:21px}.detail-inner>.row-between>.fine{font-size:10px}.detail-facts>div{grid-template-columns:82px minmax(0,1fr);gap:10px;font-size:11px}.conversation-layout{grid-template-columns:1fr;gap:17px}.conversation-list{max-height:255px;position:static}.conversation-filters{grid-template-columns:1fr 1fr;gap:9px;padding:14px;display:grid}.conversation-filters .fine{grid-column:1/-1}.conversation-filters .input,.conversation-filters .select{min-height:38px;font-size:10px}.conversation-list-item{gap:5px;padding:14px}.conversation-list-item .badge{display:none}.conversation-main{min-height:400px}.conversation-heading{padding:18px 17px}.conversation-heading h2{font-size:15px}.message-scroll{max-height:470px;padding:23px 17px}.message{max-width:96%}.message-body{padding:13px 15px;font-size:12px}.message-author{flex-wrap:wrap;gap:5px;font-size:9px}.message-author time{font-size:8px}.composer{padding:15px 17px}.composer-actions>.fine{display:none}.event-row>div{flex-direction:column;gap:3px}.entry-card{padding:26px}.entry-card h1{font-size:28px}.entry-foot{text-align:center}.onboarding{margin-top:32px;padding:0 20px}.onboarding h1{font-size:30px}.onboarding-form{padding:22px}}@media (width<=350px){.stats-grid{gap:5px}.stat-card{padding:12px 8px}.stat-note{font-size:8px}.segmented button{gap:4px;padding-inline:5px;font-size:9px}.segmented button>.icon{display:none}.conversation-filters{grid-template-columns:1fr}.publication-bar{flex-direction:column;align-items:start}.publication-bar .button{width:100%}}